About us: Party Equipment Rental Company
Who We Are
The leading San Diego Jump Company: Party Rentals Online came to fruition several years ago after our founder, Salvador Frutos, a highly experienced business growth strategist, discovered that the party equipment rental industry was plagued with poor customer support and low-quality products that ruined birthday parties and other special events for families all across the United States.
Party Rentals Online has the most sophisticated party equipment rental, order tracking system, and customer satisfaction rate in the industry.
Our mission is to provide parents, event planners, wedding planners, birthday party planners with high-quality party rental equipment and customer service, unlike any other.
Party Rentals Online took a giant leap forward to developing a state-of-the-art party equipment rental platform that focused on creating a user-friendly online rental process, while simplifying order processing, and refine the product quality to maintain a consistent, trustworthy, and highly reliable party rental program that exceeded our customers expectations.
We truly believe that our customers deserve premium-grade customer support every step of the way. Every single week, our team at Party Rentals Online undergoes an in-depth analysis of our customer satisfaction program, to ensure that every phone call, email, text, facebook message is being answered in a timely manner.
Our unique, unparalleled collection of party rental equipment, packed with unmatched pricing and premium grade customer service, has made Party Rentals Online the leading party equipment rental provider in the nation. And we intend to keep it that way.
About Our Team
Nick has been at the forefront of our customer satisfaction program for several years. He’s job is to ensure our customer receive adequate customer support consistently during every step of the way.
When it comes to ensuring our party rental equipment is well maintained, properly cleaned and sanitized, there is no other like Marcus. He knowledge of environmentally friendly cleaning products continues to shape our cleaning process, to ensure top level equipment maintenance.
Customer Support Supervisor
Due to our high customer satisfaction rate and supreme customer service, there is rarely a need for Paty to invervineene. This is primarily due to her obsession with ensuring that our customers receive unmatched service, party rental equipment and on-site support.