Terms of Service

Phone Communication & Quality Assurance

All telephone calls are recorded for training and quality assurance purposes.

Cancellation Policy

You may cancel or reschedule a reservation for any reason such as poor weather conditions which will impede with the operation and use of our bouncers and or party rental equipment, however payment is non-refundable. Cancellations are given credit with our company for up to one year following the original reservation date. You may also transfer your credit to a friend or family member. Please call our reservations representatives at (281) 606-5867 to cancel or reschedule a reservation and we will be happy to assist you.

Cancellations will be given as credit with our company for up to one year following the original reservation date.  You may also transfer your credit to a friend or family member.

Full and Partial Refunds

Full Refunds can be provided only when the following conditions are met:

  1. You cancel within 48 hours prior to the event/party date
  2. The equipment was not as described

Partial Refunds

Partial refunds can be provided only when the following conditions are met:

  1. You decide to no longer use any of our party rental accessories or concessions
  2. Accessories, equipment or concessions were not as described

This is because we carry limited quantities of each product and our equipment is sometimes reserved weeks or months in advance for parties and events. By reserving equipment for your party or event, we place that equipment out of service from anyone else to rent.

Links

Our website may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Party Rentals Online will not be not responsible for the operation of or content located on or through any of these third party websites.

Order Request vs Order Reservation

Your receipt of an electronic or other forms of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to rent.  You will be provided with two options during checkout:

  1. Submit a Request – Your request will still require a telephone confirmation prior to delivery.  If our representatives fail to confirm your order, either through email, text, or phone call your request will be canceled.
  2. Submit a Reservation – Your order will be reserved for you upon receipt of a 20% non-refundable deposit.  You will have the option to complete payment via credit card, company check, or cash upon delivery of your order.

Party Rentals Online reserves the right at any time after receipt of your order request or reservation to accept or decline your request or reservation for any reason. In the event that we are not able to accommodate your request or reservation, your payment will be refunded within the proceeding 5-10 days.

These Conditions will supersede any terms and/or conditions you include with any request or reservation order, regardless of whether Party Rentals Online signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

Additional Terms of Lease

Party Rentals Online is not responsible for bad unexpected weather conditions, disruption of electrical service and/or unfavorable conditions that may arise and no charges or fees will be reimbursed as a result.  We will always work with you to find alternative ways to resolve these and any other issues.

ABSOLUTELY NO silly string or similar items, such as, but not limited to, food, drinks, confetti, foam or trash, in or around the unit at any time.

Silly string and like objects will cause permanent damage to the unit and the customer will be responsible for the full replacement value of the rented unit and/or assessed a $75.00 cleaning fee if the unit is determined not to be permanently damaged.

The customer agrees not to operate the unit in a manner contrary to this contract and the rules of use on each unit. If the customer operates the unit in a manner contrary to the contract and rules of use on each unit, and the unit is damaged, the customer agrees to pay the cost or repair or full replacement value of any damaged equipment or unit. The customer agrees that the equipment leased is for the customer’s own use and said equipment is not be loaned, sub-let, mortgaged or in any other manner disposed of by the customer. The customer further agrees to be liable for any loss of said equipment by reason of fire, theft, or any other cause.

Hold Harmless Provisions

The customer agrees to indemnify and hold Party Rentals Online harmless from any and all claim, actions, suits, proceedings, costs, expenses, fees, damages and liabilities, including, but not limited to, reasonable attorney’s fees and costs, arising by reason of injury, damage, or death to persons or property, in connection with or resulting from the use of the leased equipment. This includes, but is not limited to, the manufacture, selection, delivery, possession, use, operation, or return of the equipment.

The customer hereby releases and holds harmless Party Rentals Online from injuries or damages incurred as a result of the use of the leased equipment. Party Rentals Online cannot, under any circumstances, be held liable for injuries as a result of inappropriate use, God, nature, or other conditions beyond its control or knowledge.

The customer also agrees to indemnify and hold harmless Party Rentals Online from any loss, damage, theft or destruction of the equipment during the term of the lease and any extensions thereof.

Disclaimer of Warranties

Party Rentals Online makes no warranty of any kind, either express or implied, as to the condition of or performance of any leased equipment and the customer agrees to immediately cease use of the equipment and contact Party Rentals Online if any of the lease equipment develops any indication defect or improper working conditions. The customer agrees to use the equipment at his own risk.

Breach/Indemnity/Arbitration

In the event that the customer breaches any of the terms of this lease, the customer will pay for all consequential damages and further indemnify Party Rentals Online for all costs incurred by Party Rentals Online incurred in enforcing the terms of the lease or in defending any claim or lawsuit arising out of the operation of said equipment, including the amount of any judgment, attorney’s fees and costs.

If Party Rentals Online determines, within its own discretion, that the customer has failed, in any way, to observe or comply with the conditions of this lease, Party Rentals Online may exercise any of the following remedies: termination of this agreement; reenter property and retake the equipment; declare any outstanding rent and charges immediately due and payable and initiate whatever legal proceedings necessary to recover said equipment or monies; and/or pursue any additional remedies available it by law. If a conflict arises, Party Rentals Online and the customer will abide by California state laws.

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2016, ALL RIGHTS RESERVED.

You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission.

All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright,

You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission.

All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

 Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Party Rentals Online shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

Party Rentals Online shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Party Rentals Online shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Address:

4231 Balboa Avenue, Suite #1023
San Diego, CA 92117